Last updated: 6 April 2026

At Vijvik Toys, we are committed to delivering your orders safely and on time. This Shipping Policy outlines the terms and conditions related to order processing, shipping, and delivery.

By placing an order on our website, you agree to this policy in accordance with applicable Indian laws, including the Consumer Protection Act, 2019 and other applicable regulations.

1. Order Processing

• Orders are processed within 1–2 business days after confirmation
• Orders placed on weekends or public holidays will be processed on the next working day

2. Shipping Time

• Delivery typically takes 3–7 business days across India
• Delivery timelines may vary depending on location and courier service

3. Shipping Charges

• We offer free shipping on most orders
• Any applicable shipping charges will be clearly displayed at checkout

4. Order Tracking

• Once your order is shipped, you will receive a tracking link via SMS, WhatsApp, or email
• You can use this link to track your order in real time

5. Delivery Delays

• While we strive for timely delivery, delays may occur due to:
  • Weather conditions
  • Courier partner issues
  • Remote location accessibility
  • Unexpected high demand
• Vijvik Toys is not responsible for delays caused by external factors beyond our control

6. Incorrect Address / Failed Delivery

• Customers must provide accurate shipping details
• If delivery fails due to incorrect address or unavailability, additional charges may apply for re-delivery

7. Partial Deliveries

• In rare cases, orders may be delivered in multiple shipments
• You will be notified if your order is split

8. Service Availability

• We currently ship across India
• Delivery service availability may vary for certain remote areas

9. Contact Information

For any shipping-related queries, contact us:

Vijvik Toys
Email: vijviktoys@gmail.com
Phone: +91 7567422020
Address: 95-96, 2nd Floor, Shree Darshan Industry, Near Diamond Nagar, Laskana, Surat, Gujarat – 395013, India